STORE POLICY

 

Customer Care


Customer service is a top priority here. All Aims Moon Paperie customers will be treated promptly and respectfully without regard to age, gender, race, disability, language proficiency, and social or economic status.

 

I am committed to providing exceptional customer service and set clear standard for customer care. I work within a set of principles that benefit my customers :  to work efficiently, embrace challenge, help increase self reflection and organization, and create beautifully functional stationery, 


Privacy + Safety

I am the sole owner of the information collected on this site. I only have access to/collect information that you voluntarily give  via email or other direct contact from you. I will not sell or rent this information to anyone.

I  will use your information to respond to you, regarding the reason you contacted me. I will not share your information with any third party outside of my organization, other than as necessary to fulfill your request, e.g. to ship an order.

If  you sign up for e-newsletter, I will contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Payment Methods

Credit / Debit Cards  - PAYPAL - Square POS

SHIPPING


All orders are processed within 2-3 business days. Please allow 5-7 days for delivery. Orders are not shipped or delivered on weekends or holidays. If I am experiencing a high volume of orders, shipments may be delayed by a few days.If there will be a significant delay in shipment of your order, I will contact you via email.

Shipping charges for your order will be calculated and displayed at checkout

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

 


Returns + Refunds

At this time, I am unable to accept refunds and returns. 

Please contact me if you have any questions about your order.